Created and managed the TD North American Contact Centre Innovation Roadmap (U.S. and Canada). Developed the continuous innovation delivery strategy to complete effectively, innovate, and deliver a legendary customer experience.
Kevin William Grant— Psychological Associate in Supervised PracticeCollege of Psychologists and Behaviour Analysts of Ontario Certificate Number: 10006872
Karen Redhill-Feinstein— Psychological AssociateCollege of Psychologists and Behaviour Analysts of OntarioRegistration Number: 5265
