AI-Enhanced Guided Conversations: AI-augmented agent desktop tools that help guide contact centre specialists through complex sales and advice conversations with contextual information, prompts, and predictive analytics. (April 2016 - July 2018)
Kevin William Grant— Psychological Associate in Supervised PracticeCollege of Psychologists and Behaviour Analysts of Ontario Certificate Number: 10006872
Karen Redhill-Feinstein— Psychological AssociateCollege of Psychologists and Behaviour Analysts of OntarioRegistration Number: 5265
