Enterprise Secure Chat with Advanced Routing: secure chat within the contact centre and advanced digital conversation routing (Dec 2015 - Feb 2017) [Successful PoC deployed into production.]
Psychological Services, including psychological assessment, are provided by Kevin William Grant, Psychological Associate in Supervised Practice with the College of Psychologists and Behaviour Analysts of Ontario. All psychological and assessment services are delivered under the supervision of a registered Psychological Associate or Psychologist, as required by regulatory guidelines. Clinical supervisors review case material and assessment reports, provide oversight, and are available for consultation to ensure the quality and ethical delivery of care.
Psychotherapy Services are provided by Kevin William Grant, a Registered Psychotherapist (CRPO) in autonomous practice, licensed by the College of Registered Psychotherapists of Ontario.